multilingual assistance
Co-operative Travel Management is the sole TMC partner for telecoms service CallUma.
CallUma is a highly sophisticated, bespoke service which fast-tracks your call, from anywhere in the world, to an operator speaking the language you require and provides the assistance you need 24 hours a day, 365 days a year.
Amongst their services are:
• 90 minutes of assistance per member
• Telephone interpretation / translation
• Overseas information helpline, 24 hrs, 365 days a year
• Lost/stolen credit/debit card assistance
• Free language assistance calls to emergency services
• Online electronic document storage (up to 50 Mb)
• Text message translation and information service
• Unique repatriation service, if things go wrong at home or abroad
For further information, please contact your Co-operative Travel Management Account Manager