risk and crisis management
Corporate travel management is not simply about ensuring best value and best practice, reducing costs and process efficiencies. It is equally about the traveller’s safety and their business travel experience. We provide a comprehensive travel support service, taking advice on developments from the Foreign and Commonwealth Office, the airline industry and specialist travel security organisations, amongst others.
Employers are now directly responsible, under the Corporate Manslaughter Act (Corporate Homicide Bill Scotland) 2007 for the health and safety of employees travelling on company business.
Ultimate responsibility remains with the traveller to take the decision whether or not to travel and we will help to ensure you have the full information required on which to base a decision.
We provide considerable assistance to help your travellers with their pre-trip and en-route travel requirements. Our consultants and support service routinely provide the following details for your travellers:
- Travel security and information email alert service
- Providing all your travellers have made their reservations, including amendments, with us, or online with us, we will produce an immediate report that details whether any of your travellers are affected or will be affected for future travel following any incident that impacts on travel. We pinpoint your employees act to ensure repatriation at the best possible cost
- Health requirements, e.g. vaccinations medicinal requirement pre-trip, during the trip and post-trip
- Ensuring that traveller safety and security is incorporated into your Company Travel Policy
If you wish to invest in additional measures:
- SMS text messaging, including security alerts to those travellers affected
- Telephone and text interpretation / translation / information
- Overseas helpline, 24 hours a day, 365 days a year
- Free language assistance calls to emergency services
- Lost / stolen card assistance
- Call back request service