multilingual assistance

Co-operative Travel Management is the sole TMC partner for telecoms service CallUma.

CallUma is a highly sophisticated, bespoke service which fast-tracks your call, from anywhere in the world, to an operator speaking the language you require and provides the assistance you need 24 hours a day, 365 days a year.

Amongst their services are:

90 minutes of assistance per member
Telephone interpretation / translation
Overseas information helpline, 24 hrs, 365 days a year
Lost/stolen credit/debit card assistance
Free language assistance calls to emergency services
Online electronic document storage (up to 50 Mb)
Text message translation and information service
Unique repatriation service, if things go wrong at home or abroad

For further information, please contact your Co-operative Travel Management Account Manager